Fragrance Samples & Cashback System
General information on ordering decanted fragrance samples with Essenza Nobile®
You can order decanted samples of authentic fragrances from our online store. We offer decanted samples only, which are filled especially for your order by our team. The minimum order amount for absolute sample orders is 20 €.
You can easily reach this amount by ordering a few samples. This includes the costs for the vials in which we fill your samples (approx. 3 ml), handling, and shipping costs within Germany. The same applies to cosmetic samples.
Please note that our terms and conditions exclude the return of sample fillings and subsequent revocation after we have prepared paid samples. Unfortunately, we must handle it this way since each bottle is specially made for your order. Please also consider that the ordering of bottlings, due to the manual production, is associated with a longer delivery time. This also applies if a full-size product is included in the order. There may be fluctuations in delivery time when ordering sample fillings, as the processing speed always depends on the order volume.
1. Free decanted samples with your order
If you order an item in its original size (such as an entire perfume bottle), you will receive decanted samples for up to 20€ without charge. Once you have an item in its original size in your shopping cart, you can add these samples without incurring any additional charges. This free addition is not possible with an absolute sample order.
Add the desired and decanted samples to your shopping cart like a regular item. Our system will then automatically credit you the value of the samples up to a maximum value of 20.00 euros.
Since our assortment includes fragrances from around the world, we appreciate your understanding if the desired item is unavailable. In such cases, we will refund the sample price before shipping the order.
You can only order one sample and cannot add the same sample multiple times to your shopping cart.
Important Note on Free Samples and Returns
Your complimentary samples are a special gift to thank you for your purchase. To ensure we can continue offering them as a free addition, they are contingent upon the completion of your order. In the event of a cancellation and return of the main item, we kindly ask that you also return the samples you received. If the samples are not part of your return, their value will be deducted from your refund amount. We thank you for your understanding and fairness.
2. Sample Cashback System
If you register as a customer in our shop, you can also enjoy our premium sample service with the Sample Cashback System. This means that we will credit you the value of the previously purchased sample if you place a subsequent order for an original full-size product of the same item.
Example: As a registered customer, you ordered a decanted sample of the fragrance XY for 5.00 euros on January 1. Because you like it, you buy a 50ml version of the fragrance XY for 150.00 Euros on February 1. After you have logged in, our shop system will automatically credit the 5.00 Euros to your shopping cart once you add this particular fragrance, so you only have to pay 145.00 Euros.
Summary:
Order of decanted samples
- Minimum order value: 20,00€
- Within Germany and Austria, shipping costs: outside Germany/Austria, the flat rate is 15,00€
- Contains about 3ml
- Decanted samples can only be placed once per order in the shopping cart
- Unavailable samples will be refunded
Free addition of decanted samples
- Decanted samples with a total value of 20,00€ may be selected when ordering an item in the original size.
- The value of the decanted samples is automatically added to the shopping cart as a credit up to a maximum of 20,00€
- Articles with the option "Sample" that are unavailable are excluded as free samples.
- Unavailable samples will be refunded
Sample Cashback System for later orders of the original size
- Only works for registered Essenza Nobile® customers. If you order as a guest, we cannot provide a credit for the amount.
- The value of the sample at the time of the purchase will be credited with the purchase of the original size of the same product.
- Works fully automatically as soon as you add the item in its original size to your shopping cart.
- It does not work with Discovery Sets or other testing opportunities. Future orders will be credited only to the order of decanted samples we have provided.
Notes on the product liability of decanted samples
The date of decanted samples is noted on all products we filled out.
We want to emphasize that decanted samples of fragrances must be consumed within one month of the filing date. Your order will include a list of the original product's ingredients (INCI).
Finally, we stress that perfumes and cosmetic products may contain ingredients that can cause allergic reactions. We therefore expressly advise against using these products by individuals with allergies and accept no liability whatsoever.
By placing an order for decanted samples, you acknowledge the exclusion of liability.
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